- Purpose
This policy outlines the procedures and guidelines for storing data at Slackify. It ensures that all data is stored securely, in compliance with data protection regulations including HIPAA, and in a manner that supports the efficient operation of our services. - Scope
This policy applies to all data stored by Slackify, including user data, operational data, and system logs. - Data Classification
All data stored by Slackify is classified into one of the following categories:
3.1 Highly Sensitive: Includes financial data, authentication credentials, and encryption keys.
3.2 Sensitive: Includes user account information and Premium plan user activity data.
3.3 Internal: Includes operational logs and non-sensitive system data.
3.4 Public: Includes publicly available information about Slackify services.
- Storage Locations
4.1 Cloud Storage: Primary storage for user data and operational data.
Provider: [Specify your cloud service provider]
Region: [Specify the region(s) where data is stored]
4.2 On-Premises Storage: Used for highly sensitive data and immediate backups.
Location: [Specify the physical location of on-premises storage]
4.3 Content Delivery Network (CDN): Used for caching and delivering public content.
Provider: [Specify your CDN provider] - Data Encryption
5.1 Data at Rest: All data stored in our systems is encrypted using AES-256 encryption.
5.2 Data in Transit: All data transmission uses TLS 1.3 or higher.
5.3 Key Management: Encryption keys are stored separately from the data they protect and are rotated regularly. - Access Controls
6.1 Principle of Least Privilege: Access to stored data is granted on a need-to-know basis.
6.2 Authentication: Multi-factor authentication is required for all access to stored data.
6.3 Access Logs: All access to stored data is logged and monitored.
6.4 Regular Reviews: Access rights are reviewed quarterly and immediately upon role changes. - Data Redundancy and Backups
7.1 Real-time Replication: All active data is replicated in real-time to a secondary location.
7.2 Regular Backups: Full backups are performed daily, with incremental backups every hour.
7.3 Backup Testing: Restore procedures are tested monthly to ensure data recoverability.
7.4 Retention of Backups: Backups are retained for 30 days, after which they are securely deleted. - Specific Storage Policies by Data Type
8.1 User Account Information:
Stored in encrypted databases
Backed up daily
Retained as per the Data Retention Policy
8.2 Activity Data and Reports:
Free/Basic Plans: Processed in real-time, not stored
Premium Plan: Stored in encrypted databases for 30 days, then automatically deleted
8.3 Financial Records:
Stored in a separate, highly secure database
Backed up daily with extended retention as required by financial regulations
8.4 System Logs:
Stored in a dedicated log management system
Retained for 90 days, then archived or deleted as per the Data Retention Policy - Data Isolation
9.1 Multi-tenancy: In shared environments, strict data isolation is maintained between different customers’ data.
9.2 Development/Testing Environments: Use anonymized data to prevent exposure of real user data. - Compliance Monitoring
10.1 Regular Audits: Conduct quarterly audits of storage systems and practices.
10.2 Automated Monitoring: Implement automated tools to monitor compliance with this policy.
10.3 Incident Response: Maintain and regularly test an incident response plan for data storage-related incidents. - Employee Responsibilities
11.1 Training: All employees handling data storage systems receive regular training on this policy and best practices.
11.2 Confidentiality Agreements: Employees sign confidentiality agreements regarding data handling. - Third-Party Providers
12.1 Due Diligence: Conduct thorough vetting of all third-party storage providers.
12.2 Contractual Obligations: Ensure all third-party providers are contractually bound to comply with this policy. - Policy Review and Updates
This policy will be reviewed annually and updated as necessary to reflect changes in technology, legal requirements, and best practices in data storage.
Last Updated: October 06, 2024
